Refund policy

All sales are final

Because our products are alcohol, all sales are final once an order has left our facility. No refunds, returns or exchanges are accepted after shipment, except where required by law.

Cancellations

You may cancel an order any time before it leaves our facility for a full refund to your original payment method. To cancel, email orders@macaloneys.com with your order number as soon as possible.

Damaged or incorrect items

Please inspect your order when it arrives. If it is damaged or incorrect, email orders@macaloneys.com within 48 hours of delivery with your order number and photos, and we will arrange a replacement or other remedy as required by law.

Refused or undeliverable packages

If a package is refused or cannot be delivered because of an incorrect address or failure to meet age verification requirements, shipping fees and any carrier return fees are the customer's responsibility, and no refund is provided once the order has shipped, except where required by law.

Gift cards and custom orders

Gift cards and custom or personalized products, including custom label orders, cannot be returned or refunded.

This policy is subject to applicable consumer protection and liquor laws.